Shipping policy
At Nuvamello, we offer free worldwide shipping on all orders — no minimum required.
Processing Time All orders are processed within 1–2 business days of purchase. Orders placed on weekends or public holidays will be processed the next business day.
Delivery Timeframes Once your order has been processed and dispatched, estimated delivery times are:
- Standard International Delivery: 3–7 business days
Please note that delivery times may vary depending on your location and any unforeseen delays such as customs clearance or weather conditions.
Order Tracking Once your order has shipped, you'll receive a confirmation email with your tracking details so you can follow your order every step of the way.
Customs & Import Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the recipient and are not covered by Nuvamello.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at [your email address] within 7 days of the expected delivery date and we'll make it right.
Contact Us For any shipping enquiries, reach out to us at help@nuvamello.com